Skip to content

Terms of use

IMPORTANT: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SOFTWARE.

These Terms of Use ("Terms") govern your use of the TaxTron Web Pro™ software ("Software") provided by 1064654 Ontario Limited, operating as TaxTron Inc. ("Company") for the preparation of T1 Personal Income Tax Returns, T2 Corporation Income Tax Returns, and T3 Trust Income Tax Returns (collectively “The Returns”), and filing of The Returns with the Canada Revenue Agency (CRA) using CRA’s EFILE Service. By using the Software, you agree to these Terms. If you do not agree with these Terms, you may not use the Software.

1) License

Subject to your compliance with these Terms, the Company grants you a non-exclusive, non-transferable, revocable license to use the Software for the sole purpose of preparing and filing Personal Income Tax Returns (T1), Corporate Income Tax Returns (T2), and Trust Income Tax Returns (T3) in Canada.

2) Registration

To use the Software, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your login credentials confidential. You are solely responsible for all activities that occur under your account.

3) Use of the Software

  • You may use the Software only for lawful purposes and in compliance with all applicable laws and regulations.
  • You are solely responsible for the accuracy and completeness of the information provided when using the Software for tax preparation.
  • You agree not to reverse engineer, decompile, or disassemble the Software or attempt to gain unauthorized access to the Software or its related systems.

4) Privacy

The Company values your privacy. Please refer to our Privacy Policy for information about how we collect, use, and disclose your personal information. [Click here (opens in a new tab) to view our Privacy Policy].

5) Fees and Payments

  • The use of the Software may be subject to fees. Any fees and payment terms will be clearly communicated to you before you use any paid features of the Software.
  • You agree to pay all fees associated with your use of the Software in accordance with the payment terms provided.

6) Software Updates

The Company may provide updates, enhancements, or modifications to the Software from time to time. You agree that such updates may be automatically installed and that these Terms will apply to any updates.

7) Client Support

  • The Company may provide client support to assist users with their inquiries and issues related to the Software. Client support is provided on a best-effort basis.
  • The Company and its support staff cannot be held liable for any advice given by client support or for any access granted to your computer for the purpose of support. Any actions taken based on advice provided by client support are your responsibility.

8) E-Signature

If you choose to subscribe to our e-Signature solution to receive electronic signatures from your clients, by using the Software, you agree to the E-Signature terms and conditions as specified in our E-Signature Terms of Use. [Click here (opens in a new tab) to view our E-Signature Terms of Use].

9) E-Payment

If you choose to subscribe to our e-Payment solution to receive electronic payments from your clients, you agree to abide unconditionally by the terms and conditions of our e-Payment provider, Stripe, Inc.

10) Downtime and Acts of God

  • The Company may need to temporarily suspend access to the Software for maintenance, upgrades, or other operational reasons. We will make reasonable efforts to provide advance notice of any planned downtime; however, there may be instances of unscheduled downtime due to unforeseeable circumstances.
  • The Company shall not be liable for any losses or damages incurred by you or any third party due to downtime, whether scheduled or unscheduled, or any disruptions in the availability of the Software.

11) Data Loss or Corruption

  • While using the Software, you acknowledge that there is a possibility of data loss or corruption. The Company will make best efforts to restore any lost or corrupted data, but this effort is provided solely on a best-effort basis.
  • The Company shall not be held responsible or liable for any data loss or corruption, and any attempts to recover lost or corrupted data are not guaranteed.

12) CRA EFILE Service

  • The Software may facilitate electronic filing (EFILE) with the Canada Revenue Agency (CRA). You acknowledge and agree that the availability and performance of the CRA EFILE service are subject to the CRA's policies and operational status.
  • It is understood and agreed that the Company shall not be responsible for any downtime, delays, or issues related to the CRA EFILE service, as it is operated and maintained by the CRA. Any concerns or issues with the CRA EFILE service should be directed to the CRA.

13) Termination

The Company may terminate your access to the Software at its discretion if you violate these Terms. Upon termination, your license to use the Software will also terminate, and you must cease all use of the Software. No refunds will be provided for any fees paid.

14) Disclaimer of Warranty

The software is provided "as is" without any warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. The company makes no representations or warranties regarding the accuracy or completeness of the software.

15) Limitation of Liability

To the maximum extent permitted by applicable law, the company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, arising out of your use or inability to use the software.

16) Precedence of Clauses

In the event that any clause in these Terms of Use is contradictory to any other term or clause in any other agreement or legal document published by the Company, the document or clause with the least liability to the Company shall take precedence.

17) Governing Law

These Terms shall be governed by and construed in accordance with the laws of the province of Ontario, Canada.

18) Contact Information

For questions or concerns regarding these Terms, please contact:

TaxTron Inc., 2292 Islington Ave, Etobicoke, Ontario M9W 3W8 Telephone: (416) 491-0333

By using the Software, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Software.