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Remote support

With remote connect, the TaxTron support team can connect to your computer securely and help in real time, as if we were sitting beside you. Download it only when our team asks you to.

Remote connect (opens in a new tab)Remote connect (opens in a new tab)Remote connect for Windows (opens in a new tab)Remote connect for Mac (opens in a new tab)
Your platform

Use the download for the computer you're on, or call us at 416-491-0333.

  1. 1

    Call us

    Call 416-491-0333 and tell us what you see. We'll tell you if a remote session is the fastest fix.

  2. 2

    Download remote connect

    Use the download for your computer above. It's free for you.

  3. 3

    Read us your code

    Open it and read the number it shows to the support agent.

  4. 4

    Watch the fix

    You see everything we do, and you can end the session at any time.