I am trying to send my T2 electronically using Transmit CIF. I have no red errors in my Review Diagnostics. I have successfully input my WAC that was given to me by CRA. However, upon transmission, I don’t get a confirmation number but get a blue screen with error 395. The error states “According to CRA’s records, your corporation is already registered to receive email notifications. Remove your request to sign up for the service.”

Question

I am trying to send my T2 electronically using Transmit CIF.  I have no red errors in my Review Diagnostics.  I have successfully input my WAC that was given to me by CRA.  However, upon transmission, I don’t get a confirmation number but get a blue screen with error 395.  The error states “According to CRA’s records, your corporation is already registered to receive email notifications. Remove your request to sign up for the service.”

Accepted Answer

Go to Tools and Review Identification and it should take you to a company identification screen as shown below

Remove your email from the email field and hit OK

Transmit the CIF once again and that will eliminate error 395