How can I ensure that a call from the Canada Revenue Agency is legitimate ?

If you receive a call about a balance owing or debt collection that isn't listed on official Canada Revenue Agency notices such as a Notice of Assessment, Notice of Reassessment, Notice of Determination, or Notice of Debt, it's crucial to:

• Confirm the caller's identity as a Canada Revenue Agency employee.
• Verify your balance through your online Canada Revenue Agency account or by contacting them directly on the numbers published at the CRA website.